Effective Date: 24 August 2026

At CTM Machine India, we respect your privacy and are committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. About This Privacy Policy

This Privacy Policy applies to the CTM Machine India website and explains how we handle information collected through our website, enquiry forms, contact forms, email communication, and other website interactions.

Website: CTM Machine India

2. Information We Collect

We may collect information that you voluntarily provide when you interact with our website, including:

• Name
• Company or organisation name
• Email address
• Phone number
• Address or location
• Product or service requirements
• Enquiry details
• Any other information you choose to provide through our forms or communications

We may also automatically collect limited technical information when you visit our website, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Approximate visit duration
• Referring website
• Website interaction and usage information

3. How We Use Your Information

We may use the information collected through our website to:

• Respond to enquiries and requests for information
• Provide product details and technical information
• Prepare quotations or commercial proposals
• Communicate with you regarding our products and services
• Process and manage business enquiries
• Improve our website, products, and services
• Understand website usage and improve user experience
• Maintain website security and prevent misuse
• Comply with applicable legal and regulatory requirements

We do not use personal information for purposes unrelated to the reason for which it was collected unless permitted or required by applicable law.

4. Contact and Enquiry Forms

When you submit an enquiry or contact form, the information you provide may be received by our authorised personnel for the purpose of responding to your request.

We may use your:

• Name
• Email address
• Phone number
• Company details
• Enquiry or product requirements

to contact you regarding your request.

Please do not submit sensitive personal information through our general website enquiry forms unless specifically requested and appropriate.

5. Email Communications

If you provide your email address through our website, we may use it to respond to your enquiry, provide requested information, send quotations, or communicate with you regarding our products and services.

We do not sell or rent your email address to third parties.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better browsing experience.

Cookies may be used for purposes such as:

• Essential website functionality
• Remembering preferences
• Website analytics
• Performance monitoring
• Security

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Analytics and Third-Party Services

We may use third-party services such as analytics, security, hosting, email, or other website-support services.

These services may process limited technical or usage information in accordance with their own privacy policies.

Where third-party services are used, we take reasonable steps to ensure that information is handled appropriately and only for legitimate business or technical purposes.

8. Google Services

Our website may use certain Google services or technologies for purposes such as website functionality, authentication, analytics, security, or communication.

Where applicable, information processed through Google services is subject to Google’s own privacy policies and terms.

We do not control the privacy practices of third-party service providers and recommend reviewing their respective privacy policies where appropriate.

9. How We Protect Your Information

We take reasonable technical and organisational measures to protect the information we collect against:

• Unauthorised access
• Accidental loss
• Misuse
• Alteration
• Unauthorised disclosure

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only where reasonably necessary, including with:

• Authorised employees or representatives who need the information to respond to your enquiry
• Website hosting and technical service providers
• Email or communication service providers
• Analytics or security service providers
• Professional advisers where necessary
• Government authorities or law-enforcement agencies where required by applicable law

Third parties are expected to handle information appropriately and only for legitimate purposes.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to enquiries
• Provide requested services or information
• Maintain business records
• Fulfil contractual or legal obligations
• Resolve disputes
• Protect our legitimate business interests

The retention period may vary depending on the nature and purpose of the information.

12. External Links

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

13. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• Request information about the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Raise a concern regarding the handling of your personal information

To exercise a privacy-related request, please contact us using the contact details provided below.

14. Children’s Privacy

Our website is intended primarily for businesses, professionals, organisations, and other users seeking information about industrial testing equipment and related services.

We do not knowingly collect personal information from children for purposes unrelated to providing the website’s services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised Effective Date.

We encourage visitors to review this page periodically.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

CTM Machine India

Email: info@ctmmachineindia.com

Phone: +919904279872

Address: No. 4, Golden Apartment, Subhanpura, Vadodara, Gujarat

Website: CTM Machine India

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Last Updated: 24 August 2026